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Website Privacy Notice

Introduction

iSON Secure ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us through our website, applications, platforms, and digital services.

This Website Privacy Notice explains how we collect, use, process, store, and protect information obtained through our website and related digital channels.

By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Notice.

Information We Collect

We may collect and process the following types of information:

Personal Information

Information voluntarily provided by users, including:

  • Name
  • Email address
  • Phone number
  • Organisation details
  • Insurance or service-related information
  • Information submitted through forms or inquiries

Technical Information

Information collected automatically through website usage, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage activity
  • Date and time of access
  • Referral source and pages visited

How We Use Information

Information collected through the website may be used for purposes including:

  • Responding to inquiries and requests
  • Providing access to services or support
  • Improving website functionality and user experience
  • Monitoring website performance and security
  • Communicating important updates or service information
  • Meeting legal, regulatory, or compliance obligations
  • Preventing unauthorized or fraudulent activities

We process information only for legitimate business and operational purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance and functionality
  • Understand website usage and visitor behavior
  • Enhance user experience
  • Maintain security and session management

Users may manage or disable cookies through browser settings. Certain website features may not function properly if cookies are disabled.

Information Sharing

We may share information with authorized third parties where necessary for:

  • Website hosting and technical support
  • Operational or service-related activities
  • Legal, regulatory, or compliance requirements
  • Security monitoring and fraud prevention

Third-party service providers are expected to maintain appropriate confidentiality and security measures.

We do not sell personal information to third parties.

Data Security

We implement reasonable administrative, technical, and organisational safeguards to protect information against unauthorized access, disclosure, misuse, alteration, or loss.

Security measures may include:

  • Access controls
  • Secure hosting environments
  • Encryption where applicable
  • Firewall and network protection
  • Monitoring and security reviews

While reasonable safeguards are implemented, no internet-based transmission or storage system can be guaranteed as completely secure.

Data Retention

Information collected through the website shall be retained only for as long as necessary to:

  • Fulfill operational or service-related purposes
  • Comply with legal or regulatory obligations
  • Resolve disputes or enforce applicable agreements

Information may be securely deleted, anonymised, or archived after the applicable retention period.

External Links

Our website may contain links to third-party websites or external platforms for user convenience.

iSON Secure is not responsible for the privacy practices, content, or security of third-party websites. Users are encouraged to review the privacy policies of external websites before sharing personal information.

User Rights

Subject to applicable laws and regulations, users may have the right to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Withdraw consent where applicable
  • Request deletion or restriction of information processing where legally permissible

Requests may be submitted through the official communication channels available on our website.

Updates to this Privacy Notice

This Website Privacy Notice may be updated periodically to reflect operational, legal, regulatory, or technology changes.

Updated versions will be published on this page with the revised effective date where applicable.

Contact Us

For any questions, concerns, or requests related to this Website Privacy Notice or our privacy practices, please contact us through the official communication channels available on our website.